Privacy Policy

Website Privacy Policy

At TF Cargoes, we understand that your privacy is important to you and that you care about how your personal data is used. We respect and value your privacy and will only collect and use personal data collected through our website located at the following URL:  tfcargoes.com (“Our Site”) in ways that are described in this Privacy Policy.

This Website Privacy Policy (together with our Terms of Use and any other documents referred to in it) explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law.  

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

1. What is ‘Personal Data’

‘Personal data’ is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified, such us your full name, address, telephone number, or email address.  

Non-personal information is information that does not identify you individually. We collect such non-personal data from your computer, such as type of web browser, electronic location data, the date and time of your visit to Our Site, the pages viewed, the length of time you spent on the Our Site and other technical information collected online (see ‘Use of Cookies’ for more details).

2. What Data Do We Collect

Depending on your use of Our Site, we may collect and process some or all of the following personal and non-personal data (please also see ‘Use of Cookies’ section):

  • Name and Surname;
  • Company name;
  • Email address;
  • IP address;
  • Electronic location data;
  • Operating system;
  • Web browser type and version;
  • Your activity on Our Site;

And other similar information submitted to us by you.

If you contact us via email, we may keep a record of that correspondence. In addition, we may collect and use Personal Data about you collected and provided by our business partners insofar and as long as it is necessary to perform our services.

3. How Do We Use Your Personal Data

Under the GDPR, we must always have a lawful basis for using your personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. We collect and use your Personal Data for the following purposes:

  • For the performance of our services. Your personal details are required in order for us to enter into a contract with you.
  • Answering your business enquiries and comments submitted using a ‘Contact Us’ form on Our Site.
  • Communicating with you. This may include responding to emails or calls from you.
  • Personalising and tailoring your experience on Our Site;

Use of your Personal Data by our business partners is allowed insofar and as long as it is necessary to perform our services.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone with information, news, and offers related to our products and services.

4. Where Do We Store and Transfer Your Personal Data

All data that we collect from you via website is stored in the UK and Switzerland. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law. We store your Personal Data carefully, following industry standard measures to protect against unauthorized access to and unlawful processing of your Personal Data.

We may share your data within the group of companies, of which we are a part, affiliates or suppliers operating outside Switzerland and the EEA. Such processing may be required to fulfil our contractual obligations to you and for the provision of support services.

The Personal Data that we collect from you may be transferred to, and stored at, a destination outside Switzerland and the European Economic Area (“EEA”). Where this involves the transfer of personal data outside the Switzerland and EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage.

By submitting your Personal Data via Our Site, you agree to any such transfers, storage or other processing. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy.

5. Disclosure of Personal Data

We may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding parent company and its subsidiaries and/or affiliates. Furthermore, we may disclose your Personal Data to our business partners insofar and as long it is necessary to perform our services.

Other than previously specified in this Privacy Policy, we may also disclose your Personal Data to third parties in the following circumstances:

  • In the event that we sell or buy any business or assets, in which case we may disclose your Personal Data or part of it, to the prospective seller or buyer of such business or assets.
  • If we become part of another organization, such organization will possess the Personal Data collected by us, and it will apply and assume the same rights and obligations regarding your Personal Data as described in this Website Privacy Policy.
  • If we are under a duty to disclose or share your Personal Data, or part of it, in order to comply with any applicable legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of us, our customers, or others.
6. Retention of Personal Data

The time period for which we shall retain and keep Personal Data varies according to various statutes and what the information is used for. In some cases, there are legal requirements to keep data for a minimum period of time. Unless there is a specific legal requirement for us to retain and keep the information, we will retain and keep it only insofar and as long as it is necessary for the purposes for which the data was collected or for which it is to be further processed.

7. Use of Cookies

You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data by using Cookies.

Our Site may place and access certain first-party Cookies on your computer or device. We use Cookies to facilitate and improve your experience on Our Site. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

Before Cookies are placed on your computer or device, you will be shown a pop-up message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

By default, most internet browsers accept Cookies. You can choose to enable or disable Cookies in your internet browser. For further details, please consult the help menu in your internet browser or the documentation that came with your device. In addition, you can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

8. What Are Your Rights

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data.
  2. The right to access the personal data we hold about you.
  3. The right to have your personal data rectified if any of your personal data held by is inaccurate or incomplete.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10 of this Privacy Policy.

9. How Can You Access Your Personal Data

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10 of this Privacy Policy.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request.

10. How You Can Contact Us

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following contact details:

Email address: contact@tfcargoes.com
Telephone number: +41 (0) 22 561 84 32 
Postal Address: Rue De La Cité 1, 1204 Geneva, Switzerland

11. Modifications to this Website Privacy Policy

We reserve the right to change, alter or otherwise modify this Website Privacy Policy at any time by posting revisions on this web page. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations.