1. What is ‘Personal Data’
‘Personal data’ is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified, such us your full name, address, telephone number, or email address.
2. What Data Do We Collect
- Name and Surname;
- Company name;
- Email address;
- IP address;
- Electronic location data;
- Operating system;
- Web browser type and version;
- Your activity on Our Site;
And other similar information submitted to us by you.
If you contact us via email, we may keep a record of that correspondence. In addition, we may collect and use Personal Data about you collected and provided by our business partners insofar and as long as it is necessary to perform our services.
3. How Do We Use Your Personal Data
Under the GDPR, we must always have a lawful basis for using your personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. We collect and use your Personal Data for the following purposes:
- For the performance of our services. Your personal details are required in order for us to enter into a contract with you.
- Answering your business enquiries and comments submitted using a ‘Contact Us’ form on Our Site.
- Communicating with you. This may include responding to emails or calls from you.
- Personalising and tailoring your experience on Our Site;
Use of your Personal Data by our business partners is allowed insofar and as long as it is necessary to perform our services.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone with information, news, and offers related to our products and services.
4. Where Do We Store and Transfer Your Personal Data
All data that we collect from you via website is stored in the UK and Switzerland. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law. We store your Personal Data carefully, following industry standard measures to protect against unauthorized access to and unlawful processing of your Personal Data.
We may share your data within the group of companies, of which we are a part, affiliates or suppliers operating outside Switzerland and the EEA. Such processing may be required to fulfil our contractual obligations to you and for the provision of support services.
The Personal Data that we collect from you may be transferred to, and stored at, a destination outside Switzerland and the European Economic Area (“EEA”). Where this involves the transfer of personal data outside the Switzerland and EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage.
5. Disclosure of Personal Data
We may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding parent company and its subsidiaries and/or affiliates. Furthermore, we may disclose your Personal Data to our business partners insofar and as long it is necessary to perform our services.
- In the event that we sell or buy any business or assets, in which case we may disclose your Personal Data or part of it, to the prospective seller or buyer of such business or assets.
6. Retention of Personal Data
The time period for which we shall retain and keep Personal Data varies according to various statutes and what the information is used for. In some cases, there are legal requirements to keep data for a minimum period of time. Unless there is a specific legal requirement for us to retain and keep the information, we will retain and keep it only insofar and as long as it is necessary for the purposes for which the data was collected or for which it is to be further processed.
You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data by using Cookies.
Before Cookies are placed on your computer or device, you will be shown a pop-up message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
By default, most internet browsers accept Cookies. You can choose to enable or disable Cookies in your internet browser. For further details, please consult the help menu in your internet browser or the documentation that came with your device. In addition, you can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
8. What Are Your Rights
Under the GDPR, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by is inaccurate or incomplete.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
9. How Can You Access Your Personal Data
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request.
10. How You Can Contact Us
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following contact details:
Email address: firstname.lastname@example.org
Telephone number: +41 (0) 22 561 84 32
Postal Address: Rue De La Cité 1, 1204 Geneva, Switzerland